Most staff hold current Security Certificate of Approvals (COAs), and national security clearance levels from Confidential and up. So no matter the time, day, or reason, you are assured to have a highly qualified and motivated member of the pack ready at your side.
We provide a 24/7 service, and have a freephone number available.
During business hours, this is answered by our office administration team. Outside of business hours it is redirected to a personalised contact to then obtain your call-back details.
Information is paged to our on-call technicians who will respond directly.
High Level Security: 0800 REDWOLF (0800 733 9653)
High Level Monitoring: 0800 REDMON (0800 73 36 66)
Office Direct: +64 4 577 8908
Fax: +64 4 577 1825